Delivery Time
The delivery of your order to mainland Greece usually takes 1-3 business days. For remote areas or islands, the delivery time may be longer.
Partnered Shipping Companies
For the delivery of your orders, we collaborate with the following shipping companies:
- ELTA Courier
- BOX NOW
Return Terms and Withdrawal Period
The following terms must be fully met in order for the return of the order to be accepted.
The return or exchange request must not exceed 14 days from the delivery date, based on the delivery documents. You can return your purchases for any reason, even if you simply changed your mind, in accordance with applicable European legislation. For returns exceeding the 14-day period, we reserve the right to refuse the exchange of the product.
All returned items must be received by us in the original condition in which they were received, without signs of damage or use. If the product does not meet the above conditions, it will be returned to the sender at their own expense.
Refunds
The merchant is required to refund your money within 14 days of receiving the cancellation request. However, the refund may be delayed if the products are not returned or proof of return is not provided.
The refund must include the shipping costs you paid when making your purchase. However, the merchant may charge additional shipping fees if you requested non-standard delivery (such as expedited delivery).
For card transactions, the refund will always be made to the same card used for the transaction, and not by any other means (e.g., cash, money transfer, etc.).